Tuesday 3 March 2015

Sensation, perception and Culture

Sensation, perception and culture

During the first two weeks of class, we analysed the concepts of sensation, perception, and culture, the professor Heiko Schmidt give an explanations on how these concepts are related when shaping culture. First, I will begin describing the concepts of sensation and perception. Then, I will analyse the concept culture and give and explanation of perception and sensation relates to each other. Finally, I will try to give a response to my research question Are cultures and traditions unchangeable?

During the second class of Intercultural management, we analyse how sensation and perception affects culture. Let us begin with the definition of sensation and perception in order to have a broader idea of what it means; sensation is “the neurological process by which we become aware of our environment” (Sagepub, n.f)

Sensing that includes sight, hearing, smell, taste, and touch helps to shape culture. One of the best examples of how the senses shapes culture is the weather; weather shapes the attitude, mood, gastronomy, traditions, customs and the economic development of a region. For example, the Caribbean region of Colombia is characterized by their hot weather and proximity to the sea, therefore the gastronomy is based on seafood (coconut rice and variety of seafood), clothing is also made to withstand the hot climate of the region and Finally, the actitude is also shaped by the weather, the region is characterized by their cheerful spirit all the year (In fact, the region has different festivals during the year).





By the other way, Perception is “The ability to see, hear, or become aware of something through the senses” (Oxford Dictionary , n.f). For example, how Colombians perceive war is different as the way foreigners does. Foreigners has the misconception that Colombia is involved in a civil war (civil war meaning that there is polarization between two groups) for us the conflict only affects unfortunately the rural area of the country and represent a small proportion of violent deaths. Therefore, the country lives a period of insecurity lead by common criminals and organized groups called Bacrim that fights against others to get the control of the drug routes. 


Culture

There is not an universal definition to culture, some definitions consider culture as “ the cultivation of human spirit” (Definición.de, n.f)  which I like the most because it gives the best explanation of culture. Since the beginning of the humanity, humans have evolved through the acquisition of knowledge. This is clearly seen in the Renaissance between the fifteenth and sixteenth century when there was a cultural explosion that enriched arts and sciences. However, how is the evolution of culture related with sensation and perception?  Perception is the understanding of our surroundings through the senses, which implies that the environment plays and important role.  For example, medicine evolved thanks to the feeling of pain, humans tried to soothe pain through medicinal plants and fruits.  When they realised that certain plants and fruits soothe pain they identified it through their smell, colour and taste. Let us say that Abigail lives in the fifteen century in Latin America, she has sore throat and the only way in that moment to soothe pain was trough natural medicines. She knows that ginger tea combined with lemon is good to sore throat, she goes to the forest and looks for ginger plant a lemon; the way she recognizes ginger plant is because is similar to a tuber (Yucca or potato) and its located in the ground. Lemon is completely different; the colour is green and is circular as a ball.  She caught the ingredients and prepared in hot water, which produces a good smell, and taste good. Therefore, she drinks the tea and feel better; this is only possible thanks to knowledge acquired by their ancestors and transmitted by them through education, which in other terms is science.

                                                        

However, Thomas that lives in the same century but in Europe does not know ginger because it is a tropical plant. Nevertheless, he use other ingredients that are available to their surroundings such as honey with cider vinegar and hot water, which recognizes through their colour and smell.   
In conclusion, sense and perception are extremely linked with culture because as humans evolve also does the culture.

Are cultures and traditions unchangeable?

Culture is like a living being, is constantly changing and its affected by the environment (Canadian International Development Agency, 2001). For example, globalization is a factor that always is shaping culture especially technology. Now is common to see how the automatized machines substitutes the culture of labour hand, which leads to changes in the societal organization of countries. In addition, some other cultural traditions are adopted in other countries for example the celebration of Saint Valentin in Asia especially in Japan and South Korea.  

Bibliography
Canadian International Development Agency. (2001). Preguntas sobre cultura . Retrieved from http://www.acdi-cida.gc.ca/inet/images.nsf/vluimages/policy/$file/culture_espanol.pdf
Definición.de. (n.f). Retrieved from http://definicion.de/cultura/
Oxford Dictionary . (n.f). Retrieved from http://www.oxforddictionaries.com/es/definicion/ingles_americano/perception
Sagepub. (n.f). Culture’s Influence on perception . Retrieved from http://www.sagepub.com/upm-data/45975_Chapter_3.pdf


Barriers to Intercultural communication and levels of culture

Barriers to Intercultural communication and levels of culture

During the third class, the professor Heiko Schmidt explained how some barriers affects the communication between cultures. I will begin introducing each of them and highlight the barrier that in my personal opinion is the most difficult and leads to misunderstandings. Then, I will give my perspective how to deal with Sub-cultures inside Colombia especially Paisa culture. Finally I will exposed my research question about How to overcome intercultural barriers of communication?

When communicating with other cultures some barriers may appear, this is because the world is composed by hundreds of different cultures and sub-cultures that difficult communication because we don’t share same values, artefacts, traditions and language.
  1. Assumption of similarities: it is about assuming that different cultures shares same values and artefacts.
  2. Language differences: there are almost 600 languages around the world even if two languages are similar (romances languages) there is a 100% chance of having differences
  3. Nonverbal misinterpretation: the use of gestures and movements to express ideas and feelings.
  4. Preconception and stereotypes:  judgements that can be positive or negative.
  5. Ethnocentrism: one’s own culture is central to reality, the vantage point from which we judge others (Schmidt, 2015).
  6. Anxiety: we feel anxious when dealing with people that do not share the same language, values and artefacts.   

I would like to highlight preconception and stereotypes because it helps to understand how the image of a country is damaged thanks to some myths that through ignorance generalize an entire society.

Stereotypes: are judgements made about individuals based in group membership. Can be positive or negative (Schmidt, 2015).

Negative stereotype

One of the best examples of negative stereotyping is the movie Mr. & Mrs. Smith, film star by Angelina Jolie and Brad Pitt that shows Bogotá in the middle of the jungle and in a civil war. Indeed, Colombia is located in the tropic but the capital city is located at 2600 meters above the sea level, which influences the weather, fauna and flora.




Prejudices: irrational suspicion or hatred of a particular group, race, religion or sexual orientation (Schmidt, 2015). 

For example, some countries have the misconception that all Colombians are drug dealers, criminals and prostitutes. According to my friend´s, personal experience when they went to Hong Kong some female friends were asked to go to an interrogation room and were treated as prostitutes. We understand that there are many Colombian prostitutes but it is not a reason to treat all Colombian women as prostitutes besides it is disrespectful.

Different level of cultures

I want to emphasize the importance of subcultures within countries, considering my perception of being born in La Guajira and been living in Antioquia for four years. This also led me to think about how to deal with strong regional feelings within Colombia.

Paisa subculture

The Paisa subculture has been criticized as regionalist, in fact, Antioquia people is regionalist; they are proud of the city and the department, this is due to the period of isolation suffered by the department and its geographical position. During years, the department was uncommunicated with the country; this helped the local culture to be encourage, one example is the use of “Vos” “you” Antioquia and paisas are the only region that uses “Vos” in Colombia. In addition, the culture and sense of ownership towards public services such as the Metro, Metrocable, Metroplus and others is unique within Colombia, Paisas are proud of their services and try to care of them as if was a personal property. This is completely different to other regions of the country where public services are badly treated with lack of ownership of the public (Maintained for or used by the people or community (The Free Dictionary , n.f).  



The best example is when singing the National anthem and the Department anthem in a soccer game at the stadium, when the National anthem sounds little people sings, but when the Department anthem sounds, every single person at the stadiums sings.   

When dealing with Paisas, it is important to remember that they dislike being confused with Rolos, this is due to the strong competition between cities in which is better, more innovative, and more important and so on. In addition, they found disrespectful topics about the violent period of the city and being treated as drug dealers; However, dealing with Paisas is like treating with Colombians but do not assume that the country is homogenous, you have to take into account that Colombia is composed by different sub-cultures being Antioquia one of the strongest.

The regionalist feelings led to some separatist movements called Antioquia Federal that cached up the attention of the people in the 80’s and lately in 2012[1]. However, there are many Paisas that believes that Antioquia is part of Colombia and should remain so. However, others argue that the region should remain as part of Colombia but with more autonomy in budget and in taxes.

Finally, I would like to finish, leaving a Youtube video of a Medellín local TV channel (Cosmovisión) that exposes the posture of some commentators that talks about Antioquia Federal.




How to overcome barriers of communication?

While doing some research about intercultural barriers of communication I found interesting the steps given by the alumni of the Palomar College that explains how to deal with the barriers, have a better communication and fluent (Glyn Bongolan, n.f).
  1. Do not assume, learn about people and their daily lives: assuming is the major problem when communication with people of other cultures, we believe that they share the same ideas, the same way of doing things and the same way of solving problems, which in many times is completely different to our expectations.
  2. Acknowledge that many people have a hard time communicating: you are not the only one communicating, there is also people that tries to communicate and do not know to do it because 
  3. Language and culture go hand-in hand: this has to do with nonverbal communication; some cultures express their thoughts through body language, which in some cases is annoying to other cultures.
  4. Communication can be more difficult when it is done across cultures
  5. Get to know their perception, values and attitudes: knowing the culture with which you are communicate helps to understand it better. In addition, the people appreciates when you try to understand their culture, it is a sight of commitment.  

[1] More information about the movement Antioquia Federal http://www.elcolombiano.com/antioquia_federal-DAEC_276713

Bibliography


Glyn Bongolan, V. J. (n.f). Palomar College. Retrieved from http://faculty.palomar.edu/gbongolan/portfolio/outside_artifacts/InterculturalCommunication.pdf
Schmidt, H. (2015, 02 10). Communicating across cultures . (H. Schmidt, Performer) Medellín, Antioquia, Colombia .
The Free Dictionary . (n.f). The Free Dictionary . Retrieved from http://www.thefreedictionary.com/public


Sunday 1 March 2015

Measuring cultures

Measuring cultures

During the last weeks, we have seen in class how to measure cultures, taking into account different methods such as the six dimensions of Hofstede and the globe study in which I will concentrate. Firstly, I will begin giving a small introduction about the Six Dimensions of Hofstede, then I will continue with Globe study and finally I will exposed my research question which is about the accurateness of the Six Dimensions of Hofstede and explain it through personal experience.


The six dimensions of Geert Hofstede,  are patterns that helps to understand culture around the world according to certain characteristics such as: power distance, individualism, masculinity, uncertainty avoidance, long term orientation and indulgence. In addition    
  1. Power distance:  talks about how unequally distribution of power is tolerated by the less powerful member of the society.
  2. Individualism: this dimension talks about whether people preferred to work in groups (collectivism) or alone.
  3. Masculinity: It depicts the degree to which masculine traits like authority, assertiveness, performance and success are preferred to female characteristics like personal relationships, quality of life, service and welfare.
  4. Uncertainty avoidance: has to do with the fact that the future can never be known. Also refers on how people is affected of uncertain events.  
  5. Long-term orientation: has to do with the fact on how people deals with links of the past and challenges of the present and the future.
  6. Indulgence: this dimension talks about how people controls theirs desires and impulses. 
As stated above, we can have a more accurate perspective of how other cultures behave and how they do things. For example, the United Kingdom is a country with a low uncertainty avoidance and high individualism; according to this, we can assume that British people tends to not worried much about the future and the society prefers to work individually rather than in groups. It is also interesting to see how English speaker countries has similar results when talking about the dimensions as a whole, all countries share similar scores in power distance, individualism and indulgence.  

(Hofstede Centre, 2015)


By the other hand, we have the Globe Study in which in my perspective is more useful to measure cultures because takes into account more variable that are important when studying cultures especially culture regarding business organization. The Globe Study is a study based on Hofstede investigations but with emphasis in managerial. Additionally, the globe study also classifies countries within clusters called the “Societal Cluster”. There are 10 cluster and each cluster is evaluated according to some factors such as Performance Orientation, Institutional Collectivism, Gender Egalitarianism, Uncertainty Avoidance, In-Group Collectivism, Future Orientation, Humane Orientation, Assertiveness and Power Distance.
  1. Performance orientation: talks about how communities encourage, innovation, high standards, excellence and performance improvement. (Grove, 2005)
  2. Uncertainty avoidance: has to do with the fact that the future can never be known. Also refers on how people is affected of uncertain events (Grove, 2005)
  3. In-Group collectivism: According to Tallinn University In-Group collectivism is “the degree to which individuals express pride, loyalty, and cohesiveness in their organizations or families(Tallin University, 2009).
  4. Power distance: talks about how unequally distribution of power is tolerated by the less powerful member of the society.
  5. Gender Egalitarianism: talks about how inequality is treated between genders.
  6. Humane orientation: talks about how organizations encourage friendship between co-workers, kind to others and generous (Tallin University, 2009)
  7. Institutional collectivism: According to Tallinn University institutional collectivism is “the degree to which organizational and societal institutional practices encourage and reward collective distribution of resources and collective action (Tallin University, 2009)
  8. Future orientation: According to Tallinn University, Future orientation is “the degree to which a collectivity encourages and rewards future-oriented behaviours such as planning and delaying gratification(Tallin University, 2009).
  9. Assertiveness: According to Tallinn University Assertiveness is “the degree to which individuals are assertive, confrontational, and aggressive in their relationships with others (Tallin University, 2009)


In conclusion, the Globe Study provides better and more actualized information than the Hofstede Dimensions because takes into account more extensive dimensions that are universally accepted in terms of leadership and explains how cultures influence leadership.

Are the six dimensions of Hofstede adequate and accurate to reality?



Some researches argue that the six dimensions of Hofstede is not an accurate tool to study culture because it lacks of relevancy “surveys are not an appropriate instrument for accurately determining and measuring cultural disparity” (M.L.Jones, 2007). In addition, some others argue that Hofstede assumes that the domestic population is homogeneous when is obvious that within countries coexist different cultures. Finally and most important, researchers argue, “The study is too old to be of any modern value, particularly with today’s rapidly changing global environments, internationalisation and convergence” (M.L.Jones, 2007)

For example:

While doing some research about China, I found something interesting about the dimension of uncertainty avoidance. According to the Hofstede Centre “At 30 China has a low score on uncertainty avoidance… The Chinese are comfortable with ambiguity; the Chinese language is full of ambiguous meanings that can be difficult for Western people to follow” (Hosftede, Centre) Indeed, Chinese language is full of ambiguity, different meanings for the same word and different pronunciation (I have been studying Chinese for one year and a half) However, working with Chinese people is completely different. Somehow, they always try to avoid certain issues that are ambiguous for them certainly

My personal experience working at the Confucius Institute of Medellin taught me that Chinese people avoids constantly ambiguity. For example, last year my boss asked me to work with Chen a Chinese professor in a program presentation for a high School, Chen was supposed to present the program in English or Spanish to the directors of the high school. However, she was scared about the situation because it was her first time presenting a program, so she decided to leave me the presentation without saying anything until the day before. It was Thursday in the morning and I went to the institute to leave all the information required to the presentation ready in a USB. Later Chen approaches to me and told me that she need me to do the presentation because she was not prepared to do it in English. I tried to convince her giving some arguments such as “You are the one that knows the program, therefore you will be available to explain it better than me” but she was convince that making a mistake would mean the remote possibility of being fired. In addition, she was avoiding to give the presentation in other language rather that Chinese, she was feeling insecure about their English skills (by the way, she has good proficiency in English) and she preferred to avoid and humiliation to their bosses[1].  

Moreover, doing business with Chinese people is somehow stressful because it requires time and patient to make a deal. This is because the first thing Chinese people do is to know better the other person in order to avoid situations that could damage forever the relation.

In conclusion, even though the six dimensions of Hofstede is a good tool to understand some cultures, it is not completely accurate because thanks to the globalization and interdependence some cultures are moving from their specific unique characteristics to other universal characteristics. For example, shaking hands (it was not common in Asia, now is more accepted), the way to receive presentation cards (in Asia this tradition is changing, while in the past was not adequate to receive presentation cards with one hand, now they are more relax in this situations) and Asians even though they stills used signatures stamps they are using also written signatures.



Bibliography

Grove, C. N. (2005). Introduction to the GLOBE Research Project on Leadership Worldwide. Retrieved from http://www.tlu.ee/~sirvir/IKM/Leadership%20Dimensions/performance_orientation.html
M.L.Jones. (2007). University of Wollongong. Retrieved from http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1389&context=commpapers
Tallin University. (2009). Leadership Dimensions: Culture and Leadership. Retrieved from http://www.tlu.ee/~sirvir/IKM/Leadership%20Dimensions/ingroup_collectivism.html





[1] This is my personal opinion.