Friday 17 April 2015

Coca-Colonization and the Anglo-Nordic Cluster

Coca-Colonization and the Anglo-Nordic Cluster 

During the eighth and ninth class of Intercultural management, we talked about the concept of Coca-Colonization and the Anglo-Nordic Cluster of globe. First, I want to talk to about how is the national culture affected by the arriving of international corporations that might change the traditions and culture of a culture. Then, I will introduce the topic presented by my classmates of the Anglo-Nordic cluster. Finally, I will respond my research question; what is the impact of national culture in organizational culture?  


Coca-Colonization is the combination of the name of Coca Cola company and the term of colonization, in other words, conquer of Coca Cola and western (American culture) in the world.

The concept of Coca-Colonization makes me to wonder if we are living a process of losing national cultures. In particular, Colombia has passed through a rapid economic growth during the last decade, making attractive the country for foreign investment and for Multinationals Corporation. Now, is possible to find in every corner American fast food companies that change the way we eat outside home.

Are we living a process of universalization or westernization? First, let us define universalization and westernization; “globalization understood as universalization refers to the dispersion of various objects and experiences to people around the earth (Schmidt, 2015)”. By the other hand, we have the concept of westernization “it claims that globalization is the spread of the western social structures of modernity (like capitalism, rationalism, industrialism and individualism) to other countries, destroying the existing cultures in the process”

According with the stated above, we can say that the cultures around the world are living a process of westernization; countries continuously adapt their politics for example to western customs. However, despite the adaption of western rules, policies, customs, traditions, celebrations and others, culture stills matters. Culture is something that have been shaped during years meaning that a single company or culture would not be able to change their artefacts and customs in the short term.
In conclusion, we are living a process of universalization of a brand that has been able to enter to other countries taking into account cultural artefacts, traditions, symbols and customs in order to be more involved with the native culture.   

Anglo Cluster:

South Africa, Australia, Canada, Ireland, New Zeeland, the UK and the United States composed the Anglo cluster.  These countries share the similarity that were colonized by the British Empire and share the same language. Additionally, the Anglo cluster share characteristics of competitiveness and result-oriented meaning that for the Anglo cluster matters more the results that the creation of relations in comparison with the Confucian Asian Cluster, the Latin American Cluster and others (Ortony, 2014).

Nordic European cluster:

The Nordic European cluster of countries, which include Denmark, Sweden, and Finland, scored high on future orientation, gender egalitarianism, institutional collectivism, and uncertainty avoidance/acceptance of risk and low on assertiveness, in group collectivism, and power distance (Ortony, 2014). In my personal opinion is what countries should appoint to, because shows how the power or articulate institutions help in the construction of nations.

What is the impact of national culture in organizational culture?  

According to Professor Barry Gerhart “…claimed that management is culturally dependent and that if we see what effective organizations in different cultures have done, we recognize that their leaders did adapt foreign management ideas to local cultures” (Gerhart, s.f.). However, reforming local cultural traits is a difficult task and he recommends that for best results multinational management practices should fit the local culture.

In other words, for and effective entry and sustain during time, experts recommended to fit into the culture of the country in order to be successful.

Bibliography

Gerhart, B. (s.f.). Management and organization . Obtenido de www.researchgate.net/...National_Culture...Organiza...
Ortony, A. (2014). Understanding cultural metaphors . Obtenido de http://www.sagepub.com/upm-data/30903_Chapter1.pdf
Schmidt, H. (11 de Marzo de 2015). Globalization and Culture .


National stereotype and Germanic, Eastern Cluster

National stereotype in Ads

During the tenth class of Intercultural management, the professor Heiko Schmidt talked about national stereotyping in ads. In addition, we had the presentation of the Germanic and Eastern Cluster. Firstly, I want to talk about how national stereotypes in ads influence the perception of a country in other countries eyes. Secondly, I will give a small introduction about the Germanic and Eastern cluster. Finally, I will give the response to my question, how do ads influence us?

“Stereotypes are harmless jokes based on the identity that a certain nation or people has established or projected towards other countries through the years” (National Stereotypes , 2014)

According with the stated above, we can think many examples that comes up to our mind such as:

1          1- Swiss love clocks.
2- Germans are unfriendly.
3- Caribbean people is always dancing.
4- The French have poor hygiene.
5- Colombians are drug dealers.
6- The United States is liberal

Some of them are offensive and could affected the relation with people of those countries. Even though, national stereotypes are based on historical situations we cannot generalized arguing that what we learnt from television, internet, comments, and opinions and so on. Something that I found interesting about national stereotypes is that many of them are not true for example, “the United States is liberal”. When talking about this premise we found many inconsistencies with reality, gay marriage for example is not legalized in all the country, in addition, the use of marihuana which in European countries such as Holland is completely legal in the United States has been just approved by certain states making their position a little more conservative than liberal.

Another example is “French have poor hygiene”. In Colombia, we do think that French people do not take showers regularly some of my friends argue that is because water is too expensive or because they have such a large perfume industry that is not necessary to expend water when you can buy perfumes at a low price. I have never been in France so I am giving my perception of what I heard and know about France.

Germanic Cluster

The Germanic cluster is composed by Germany, Switzerland, Austria, the Netherlands and other territories that have Germanic languages. Those countries share similarities such as language and that they were part of what we know the Holy Roman Empire.  In comparison with other cluster, I would say that the Germanic cluster is one of the most compact of the entire cluster classification. I mean with compact, that we can find German customs and languages in a territory more than 450.000 km2. Finally, the cluster of countries scored high in performance orientation, assertiveness, and future orientation and low in humane orientation and both forms of collectivism (Ortony, 2014).

Metaphors: Windmills and watermills

Windmills and Watermills are part of Dutch landscape and form part of Dutch identity. The Netherlands is located in a zone easily flooded by the power of the sea. That is why Dutch people decided to build windmills and watermills to protect the land from the sea.  We can say that windmills and watermill have evolved within the Netherlands.  

Eastern Cluster

Greece, Hungary, Albania, Slovenia, Poland, Russia, Georgia, and Kazakhstan compose the Eastern Cluster. In my personal opinion, the countries of the Eastern Cluster are one of the most received influenced from a single country Russia. Almost all of them were part of the URSS unless Greece and have uncommon that share Russian values and part of the population speaks Russian or have Russians ascendants. These countries scored high on in-group collectivism, assertiveness, and gender egalitarianism. They scored low on performance orientation, future orientation, and uncertainty avoidance/acceptance of risk (Ortony, 2014).

How do ads and mass media influence us?

The massive media industries worth millions dollars every year and is capable of influence our opinions and decisions. It is known that companies’ use persuasive advertising messages to influence the buying decisions through newspaper, magazines ads, saw and heard television, radio and websites (Curtis, 2012).

Lately, advertising companies are using senses to approach to clients and influence the buying decisions. One of the best examples is Dunkin Donuts in South Korea; Dunkin Donuts is using their jingle to release the aroma of coffee along with radio advertisements in buses in Seoul. This incentives people to look for a Dunkin Donuts shop to buy coffee right away they get off the bus.
By the other hand, we have the mass media corporations that influence mainly our opinions and perceptions. For example, the main news lately comes from the Middle East and the IS (Islamic State) when watching broadcasting corporations such as BBC, NBC, Fox, ABC, CNN and others. The main topic is the expansion of IS in Middle East, their executions and the destruction of human heritage. Changing the perception of what people thinks about the region and generalizing the actions of IS to countries that has not even been touched by the IS.

Conclusion  
·          1-   Ads and mass media plays an important role when transmitting a message.
·   The beliefs we harbour and the decisions we make are based on our assumptions, our experiences, our education and what we know for a fact.    
·     We rely on mass media for the current news and facts about what is important and what we should be aware of.   

Bibliography

Curtis, A. (2012). University of North Carolina at Pembroke. Obtenido de http://www2.uncp.edu/home/acurtis/Courses/ResourcesForCourses/Media&Society/MassMediaInfluenceOnSociety.html
National Stereotypes . (2014). National Stereotypes. Obtenido de http://www.nationalstereotype.com/you-are-not-your-country-top-10-national-stereotypes/
Ortony, A. (2014). Segapub . Obtenido de http://www.sagepub.com/upm-data/30903_Chapter1.pdf


Thursday 16 April 2015

Confucian Asian Cluster and the concept of Guanxi and Mianzi

Confucian Asian Cluster and the concept of Guanxi and Mianzi 

During the seventh class of Intercultural Management, my teammates and I presented the Confucian Asia and Southern cluster in which we talked about some metaphors that represents the culture of both clusters.  Additionally, during this class we had the presence of Doctor Pablo Echavarria ex-ambassador of Colombia in China who made a presentation about culture, Confucianism, etiquette and protocol in China.

Firstly, I am going to talked about the Confucian Asian cluster giving a small historical background of Confucianism, then I will give some metaphors from this cluster especially from China and Japan. Secondly, I will introduce the Southern Asian cluster; follow by some metaphors from Thailand and India. Finally, I would like to point out the concept of Guanxi and Mianzi from Chinese society. 

The Confucian Asian and Southern Asian cluster is represented by:  

Confucian Asia cluster
Southern Asian cluster
Singapore
Philippines
Hong Kong
Indonesia
Taiwan
Malaysia
China
India
South Korea
Thailand
Japan
Iran

In order to understand the Confucian Asia cluster, it is important to recognize the influence of the Confucianism in the Asian society. Confucianism “can be defined as a philosophical system based on the teachings of Confucius (551-479 b.C), continued and developed by his disciples during the last 2.500 years” (Echavarria, 2015). The Confucianism is characterized by using culture as a mean to promote human feelings and maintain the integrity and welfare of individuals especially when talking about the roles in the state. This premise can be seem throughout countries that received Chinese influences or adopted certain characteristics from Chinese society such as Singapore, Korea and Japan.

The beliefs are called Li, Hsiao, Yi, Xin, Jen and Chung, which represents in order etiquette, love within family, righteousness, honesty and trustworthiness, benevolence and loyalty to the state. This beliefs are art of Confucian  

Japanese metaphors: the Japanese Garden


The Japanese Garden represents the integral relation between the nature and the society as Professor Ganon says “Like the water flowing through a Japanese garden, Japanese society is fluid, changing yet retaining its essential character…” even though Japanese has passed through different stages in a short period of time (Feudal society Shoguns, Meiji Restoration, Imperial State and finally constitutional monarchy). The Japanese society has been able to sustain their traditions and beliefs through the years. For example, its common to see western marriages In Japan, however, they like to use the traditional Japanese Kimono. In addition, the Japanese language has absorbed different terms and definitions that comes from other languages especially English; for exampleコンビニ konbini that traduces convenience store.

Chinese metaphors: The Great Wall and Chinese language


The Great Wall in my opinion represents the beliefs of the Confucianism especially the loyalty to the state. The constructors of the Great Wall were thinking about the protection of the state and the protection of their families from the north invaders (Mongols). Such a big construction guaranteed peace during centuries in which Chinese society flourish. In addition, the Great Wall represents the determination of Chinese society to maintain their traditions and language through years. Moreover, the Chinese language has evolved within China adapting certain characteristics from their multi-ethnic society and recompiling in a single language.

The Southern Asian Cluster

The Southern Asian cluster is a combination of different multi-religions societies that influenced aspects such as food, beliefs, language, customs and others throughout the Southern Cluster. The region received influenced by the Islam, Buddhism, Hinduism, Christianity (mainly in the Philippines). However, I will concentrated on Buddhism which is one the biggest religions in India and Thailand.

Sidarta Gautama in India founded the Buddhism during the IV b.C. Buddhism aims to “focus on personal spiritual development. Buddhists strive for a deep insight into the true nature of life and do not worship gods or deities” (British Broadcasting Company , s.f.). 
     
Thai metaphors: the Thai Kingdom  


One of the best examples of metaphors from Thailand is the King Bhumibol Adulyadej. The King uses vertical hierarchy, which means that people have asymmetric positions in a linear hierarchy in which subordinates defer, respect and obey; in other words, superiors have strong power while less powerful people tends to follow orders. However, the king has strong relations with their subordinates, which indicates that the concept of Kreng Cai (taking the other feelings into account) is widely used by the king. In addition, the King Bhumidol is not involve in daily governmental issues, however, when the situation warrants, the king gives his opinions and are highly accepted by Thai politicians and society.

Indian metaphors: Nataraj: The Dancing Shiva

The Dancing of Shiva represents for Indian society the main important aspects of Hinduism. In addition, represents the cycles of creation and destruction and the daily rhythm of birth and death. This representation was developed during the Chola period (880-1279 CE) and gained rapid recognition by Indian society throughout the years.

The four hands of Lord Shiva represents the four cardinal directions (northeastsouth, and west) Finally, the dance of Shiva also represents his five activities: 'Shrishti' (creation, evolution); 'Sthiti' (preservation, support); 'Samhara' (destruction, evolution); 'Tirobhava' (illusion); and 'Anugraha' (release, emancipation, grace).

Guanxi and Mianzi by Doctor Pablo Echavarria

When talking about Guanxin and Mianzi, we are talking about Chinese culture itself. Guanxi means personal connections or favour-sharing relationship with individuals. Guanxi is use in every aspect of the Chinese culture to get objectives or solve problems; that is why the Chinese people pays a lot of attention in the connections. As Doctor Pablo says, “In China, does not matter what you know, matter the people you know” meaning that there is not impossible if you have friends in the right place.

While in other parts of the world doing business could be something easy, in China is not. Chinese people pays a lot of attention in Guanxi or building relations; that is why when closing a deal meetings could extend for a couple of weeks or months. This is because, for Chinese people is primordial to get to know the other counterpart and expends a lot of time doing so. They will invite you to several banquets or informal meetings sessions to drink tea with the main objective of getting to know everything related with you and your family and they would like you to know their family.

By the other hand, we have the concept of Mianzi. Mianzi means Face or reputation and defines the role (hierarchy) of a person within the society. Reputation in China is much more important in Chinese society that in western societies. Losing face in the Chinese society represents not only a problem for the person also represents a problem for all the family.

Research question

Is there a concept similar to Guanxi in other Asian countries?

The Korean and Japanese societies have similar concepts to Guanxi. However, Korea and Japan put attentions in other things that creating a favour-sharing relation with individuals.

For Japanese society, the concept is known as Wa or harmony, “group loyalty, and consensus building.  Developing long-term relationships and plans, and loyalty to an organization or company are very important in Japan.  Loyalty to an organization or company is placed above loyalty to individuals”. In other words, Wa means the construction of loyalty within the company (Cultural Savvy, 2014)

For Korean society, the focus is "inhwa", or harmony as defined by the Confucian system.  It is a system of loyalty between unequals such as ruler-subject, husband-wife, father-son (Cultural Savvy, 2014).

As conclusion, even though countries share similar concepts they are focus in different things; while Chinese focus on building favour-sharing relations, Japanese builds loyalty within the company or organization and Korean builds loyalty towards family.  

Bibliography

British Broadcasting Company . (s.f.). Retrieved from http://www.bbc.co.uk/religion/religions/buddhism/
Cultural Savvy. (2014). Cultural Savvy . Retrieved from http://www.culturalsavvy.com/did_you_know_archives_2.htm
Echavarria, P. (11 de Marzo de 2015). Confucianismo, Cultura y Etiqueta en China. Medellín .